Frequently asked questions

At Simply Carpet, we believe every step should feel fresh. We're here to answer your common questions about our carpet cleaning services in Middle GA area. If your questions are not answered, feel free to contact us! 

Your questions, our answers

We aim for transparency and clarity in all our services. Here are some of the most common questions our customers ask, along with important information to ensure a smooth and satisfying experience with Simply Carpet.

Can carpets be re-patched?

Yes, we strive for the best possible results to re-patch damaged carpet to deep clean and refresh your carpets, bringing them as close to their original appearance as possible.

What should I do before my appointment?
Please make sure the area to be cleaned is clear of furniture, toys, and other items. If our technicians need to move items, an additional charge may apply. This helps us ensure efficient and thorough cleaning.

What should I know after the cleaning?
After your carpets are cleaned, it's essential to give them ample time to dry completely. Drying times can vary depending on humidity and carpet type. Avoid walking on damp carpets if possible, or wear clean, soft-soled shoes.

Why do drying times and equipment vary?
The type of equipment we use depends on the carpet material, stain type, and specific cleaning needs. Different methods can also influence drying times. We'll explain the process and expected drying time for your specific situation.

Are the chemicals used pet friendly?

Yes, the chemicals used to clean your carpet is pet friendly.  We use products that are safe for you and your entire family, including the furry ones.

Ready for fresh carpets?

Have more questions or ready to schedule your carpet cleaning? Contact Simply Carpet today for a free estimate and experience the difference of a truly fresh home. Every step should feel fresh, it's simple!